APA Style

Tan, J, S., Lim, E, N, K. (2004). Strategies for Effective Cross - Cultural Negotiation : The F.R.A.M.E Approach . Singapore: McGraw Hill.

MLA Style

Tan, Joo, Seng., Lim, Elizabeth, N., K. "Strategies for Effective Cross - Cultural Negotiation : The F.R.A.M.E Approach". Singapore: McGraw Hill, 2004. Text.