APA Style
Kartajaya, H., Asmara, B.
(2014).
Wow Service Is Care
.
Jakarta:
PT. Gramedia Pustaka Utama.
MLA Style
Kartajaya, Hermawan., Asmara, Bayu.
"Wow Service Is Care".
Jakarta:
PT. Gramedia Pustaka Utama,
2014.
Cartographic Material.