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The Complete E-Commerce book : Design, Build & Maintain a Successful Web-based Business
Make your e-commerce vison a success with this comprehensive, step by step handbook. Whether your company is a startup or well established, you'll learn how to plan, implement and operate a successful e-commerce site from selecting the right software through fulfilling orders. The expanded and update second edition addresses e-commerce opportunities with online auctions, peer to peer file sharing, and weblogs, as well as security issues and search engine marketing. Using this a book as tutorial and reference, you'll learn how to :
- Create a custom business model for success
- Select the software, hardware and hosting service that will best meet your needs
- Master outsourcing, building traffic, order processing and fulfillment
- Choose the type of site that will fit your needs, with real world examples of what to do and what not to do
- Choose the right vendors and consultants to get the job dong, and learn how to manage their work effectively
- Build a web site that stands out from the rest
- Keep your customers happy with easy access, prompt delivery, good customer service, and continuous enhancement of site quality and content
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