The Ninth Edition of Management Information Systems for the Information Ageprovides you the ultimate in flexibility to tailor content to the exact needs for your MIS or IT course. The nine chapters and thirteen Extended Learning Modules may be presented in logical sequence, or you may choose your own mix of technical topics and business/managerial topics. Chapters cover what instructors want st…
Compensation, 11th Edition, by Milkovich, Newman and Gerhart is the market-leading text in this course area. It offers instructors current research material, in depth discussion of topics, integration of Internet coverage, excellent pedagogy, and a truly engaging writing style. The authors consult with leading businesses, have won teaching awards, and publish in the leading journals. This text …
Successful project management is more than delivering the agreed upon outcome on time and within budget.Problems at each stage of the project cycle can cause delays, cost overruns, and even failure. Why Projects Fail in the Public Sector provides the tools international development practitioners need to identify and address critical failure points. In addition to a practical overview of project…
People won't put up with being "sold" anymore. If they sense they are being pushed, their guard goes up - and even if they do comply, lingering resentment undermines the relationship ...maybe forever. Yet, most books on influence still portray it as something you "do to" someone else to get your way. That out-of-date approach invites resistance or cynicism from those who recognize the techn…
In Crisis Communications, Steven Fink reveals the most important secrets and strategies he had used to help countless companies communicate with the public during any crisis. You'll learn everything about communicating effectively in any type of crisis and creating and executing a highly strategic crisis communications campaign to ensure that public perception matches reality. Fink draws on the…
This book offers a gentle introduction to the design of insightful visualizations. It seamlessly blends theory and practice, giving readers both the theoretical foundation and the practical skills necessary to render data into insight. This book was developed for use in the Information Visualization MOOC which has attracted students, scholars, and practitioners from many field of science and mo…
The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes - A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better …
Managing Innovation is an established, bestselling text for MBA, MSc and advanced undergraduate courses on innovation management, management of technology, new product development and entrepreneurship. It is also widely used by managers in both the services and manufacturing sectors. Now in its fifth edition, Managing Innovation has been fully revised and now comes with a fully interactive …
This new first edition from best-selling author Kelly Rainer, and highly respected coauthor, Hugh Watson, supports your teaching goals by allowing for maximum flexibility of coverage, and by engaging students with a tested pedagogical structure. Utilizing flexible Learning Units comprised of tightly coupled concepts and Student Activities, Rainer transports the student from passively learning a…
The Latest Tools and Techniques for Managing Infrastructure Assets Fully updated throughout, this practical resource provides a proven, cost effective infrastructure asset management framework that integrates planning, design, construction, maintenance, rehabilitation, and renovation. Public Infrastructure Asset Management, Second Edition, describes the most current methodologies for effecti…