Pelayanan publik, menjadi isu ketika reformasi politik didengungkan tahun 1998, tumbuh fenomena pemerintahan semula negara dengan kekuasaan dan kepentingannya menjadi manusia, kebutuhan dan lingkungannya. Konstruksi baru ini melihat pemerintahan adalah pelayanan kepada manusia dan masyarakat. Pemerintah sebagai provider layanan sebaiknya membuka diri (transparan), memberikan informasi yang juju…
30th Anniversary Edition Written in a fast paced thriller style, The Goal, a gripping novel, is transforming management thinking throughout the world. It is a book to recommend to your friends in industry even to your bosses but not to your competitors. Alex Rogo is a harried plant manager working ever more desperately to try improve performance. His factory is rapidly heading for disaster. …
Darrell Huff runs the gamut of every popularly used type of statistic, probes such things as the sample study, the tabulation method, the interview technique, or the way the results are derived from the figures, and points up the countless number of dodges which are used to full rather than to inform.
Sheryl Sandbergs Lean In is a massive cultural phenomenon and its title has become an instant catchphrase for empowering women. The book soared to the top of bestseller lists internationally, igniting global conversations about women and ambition. Sandberg packed theatres, dominated opinion pages, appeared on every major television show and on the cover of Time magazine, and sparked ferocious d…
In 1999, a suite of three new conditions of contract was published by FIDIC, following the basic structure and wording harmonised and updated around the previous FIDIC Design Build and Turnkey Contract (the 1992 range Book). These conditions, known as the FIDIC rainbow, were the Conditions of C- tract for: l Construction, the so called Red Book, for works designed by the Employer l Plant and De…
Negotiation is a critical skill needed for effective management. Negotiation: Readings, Exercises, and Cases 7e by Roy J. Lewicki, Bruce Barry, and David M. Saunders takes an experiential approach and explores the major concepts and theories of the psychology of bargaining and negotiation and the dynamics of interpersonal and intergroup conflict and its resolution. It is relevant to a broad spe…
In the 11th edition of Social Psychology, David Myers once again weaves an inviting and compelling narrative that speaks to all of your students regardless of background or intended major. Through examples and applications as well as marginal quotations from across the breadth of the liberal arts and sciences, Myers draws students into the field of social psychology. At the same time, Myers…
Lonely Planet Europe on a shoestring is your passport to the most relevant, up to date advice on what to see and skip, what hidden discoveries await you, and how to optimise your budget. Tour French chateaux, take boat trips to Greek beaches, hike past Bulgarian monasteries and glug Spanish wine: all with your trusted travel companion. Get to the heart of Europe and begin your journey now!
SPSS telah mengukuhkan diri sebagai software statistik paling populer di Indonesia. Selain user friendly, mempunyai fasilitas metode statistik yang sangat lengkap, kompatibilitas dengan software populer seperti word, excel, dan powerpoint, SPSS juga mampu membuat grafik-grafik statistik yang sophisticated dengan input data yang kompleks. Buku ini menjelaskan penggunaan SPSS untuk mengolah da…