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Marketing For Rainmakers : 52 Rules of Engagement To Attract and Certain Cust…
You are a successful entrepreneur with a brain for business, but you’re indecisive about marketing and need a guide that will help your company distinguish itself, inspire customer loyalty and increase profits. Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life presents practical concepts, helpful tips and real-life examples to help you take your busines…
- Edition
- -
- ISBN/ISSN
- 978-0-470-24753-2
- Collation
- xx+279 hlm.; 15x22 cm
- Series Title
- -
- Call Number
- 658.8 FRA m
What's The Secret?: To Providing a Worls-Class Customer Experience
What's the Secrets? gives you an inside look at the world-class customer service strategies at today?s some of today?s best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author …
- Edition
- -
- ISBN/ISSN
- 978-0-470-19612-0
- Collation
- xvi, 320 hlm.; 28 cm
- Series Title
- -
- Call Number
- 658.8 DIJ w
Value Proposition Design : How to Create Products and Services Customers Want…
Value Proposition Design helps you tackle the core challenge of every business creating compelling products and services customers want to buy. This highly practical book, paired with its online companion, will teach you the processes and tools you need to create products that sell. Using the same stunning visual format as the authors global bestseller, Business Model Generation, this sequel…
- Edition
- -
- ISBN/ISSN
- 978-1-118-96805-5
- Collation
- xxv+290p.;24x19cm
- Series Title
- -
- Call Number
- 658.4012 OST v
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