Managers make a alot mistakes. Some come from inexperience. Others reflect lack of knowledge. And some are just dumb. But few mistakes could be considered as stupid as what managers of home security company Alarm One, Inc., Did. As part of team building exercise, employees were paddled with rival companies' yard signs as part of a contest that pitted sales teams against one another. The winners…
This text provides the long-sought link between strategic planning and implementation. The use of strategy maps and the Balances Scorecard in well-described cases demonstrates both the brilliance of the approach and the usefulness of these tools for even the most senior executive.
Buku ini memaparkan salah satu perusahaan terbesar di dunia. Para penulisnya, yang juga para profesor di sekolah bisnis paling inovatif di Jepang, menemukan bahwa kesuksesan Toyota bergerak melampaui sistem produksinya dan membentuk pendekatan yang unik bagi pemasaran, penjuala, dan manajemen SDM. Toyota telah membentuk ulang produksi mobil menjadi industri berbasis pengetahuan. Kemampuan Toyot…